When the surgeries are open and how to make appointments with Doctors or Nurses.
We have a range of services from Asthma Clinics to Chronic Disease Clinics.
Please allow 2 full working days for your prescription to be actioned by SPMG - if your Doctor thinks he should see you, you will be asked to make an appointment and this may show up as a note on the right hand side of your repeat prescription. REMEMBER: You can order you medications 7 days prior to you running out.
All prescription requests are handled by the Prescriptions Department, based in Seaton Park, so we can improve the consistency and quality of prescription order processing. The Receptionists can explain the ordering options for you and advise you.
There are a number of different ways for you to order your prescription which are listed below.
Remember if you have asked to collect your prescription from the Chemist, you do not need to visit the surgery to collect it. Go straight to your chosen Chemist, but please allow sufficient time from ordering.
When placing a request for your repeat medication, please be aware that it could take up to two full working days before it will be ready for collection from the practice by you or your pharmacist.
Bearing this in mind please request your prescription so that you have enough medication to last two full working days plus any weekends and bank holidays that may occur during this period.
As a guide please refer to the chart below:-
|Request on Monday AM||Ready for Wednesday PM|
|Request on Monday PM||Ready for Thursday AM|
|Request on Tuesday AM||Ready for Thursday PM|
|Request on Tuesday PM||Ready for Friday AM|
|Request on Wednesday AM||Ready for Friday PM|
|Request on Wednesday PM||Ready for Monday AM|
|Request on Thursday AM||Ready for Monday PM|
|Request on Thursday PM||Ready for Tuesday AM|
|Request on Friday AM||Ready for Tuesday PM|
|Request on Friday PM||Ready for Wednesday AM|
Our Practice is collaborating with NHS Business Services Authority (NHSBSA) who is providing NHS numbers for those patients who may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits.