Online Patient Services

Online Services

SPMG currently offer our patients the facility to book, view, amend, cancel and print appointments online. Patients can also order repeat prescriptions, view and print a list of their repeat prescriptions or medicines and appliances.

We also offer patients the facility to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient.

Already Registered?

Systm Online App

Download the Systm Online App which allows you to update your contact details, book appointments, request repeat prescriptions, view your medical record and more.

Download:

• Systm Online App - itunes
• Systm Online App - Google Play

How to Register for Online Services

To order prescriptions, book an appointment or access your medical records online you will need to be registered for Systm Online. All new patients will be asked to register for online access at the point of joining the surgery.

Why register?

It’s simple and quick;

• Free to use
• No waiting on the phone
• No need to queue
• 24 hours a day access

Who Can Register?

• Any patient who is 16 years of age or older 
• A patient can only register themselves

What can I do online?

You can:

• Book appointments.
• Cancel appointments.
• Order repeat prescriptions- Save valuable time and money as you don’t need to make a special trip to the surgery.
• View your summary care record.

What do you need to Register?

You will need to have with you, either one photo or two other forms of identification e.g. Passport, driving licence, utility bill or benefits book etc.

How to Register?

Come into any branch with your identification and speak to a receptionist, or at the Norham Road branch go to the Prescriptions window.

Is it safe and secure?

All data contained within Systm Online is protected using the highest standard internet security so you can be sure all your personal information is safe and secure.

You may not be offered every Systm Online feature, so please ask at reception to find out which services are available to you.

Changing Personal Details

Did you know that if you update your personal details and contact numbers via Systm Online that your details will be automatically changed on your patient record?

Please remember that if you use this service and your contact details change to change them online.