Face to Face Appointments
Please remember to wear a suitable face covering when you are invited to the Practice for your appointment.
Your temperature will be taken on arrival and you will also need to sanitise your hands.Please be aware that the vestibule doors are locked and you will need to be granted access by a member of the Practice team.
There will be less people in the waiting room than usual and chairs are positioned apart from each other to ensure you can observe social distancing.
If you have any coronavirus symptoms including a high temperature, new, continuous cough or a loss or change to your sense of smell or taste please DO NOT come to the surgery. You must stay at home along with anyone you live with and anyone in your support bubble. Only leave home to get a test and Self-isolate until you get your result.
Coronavirus Support App (UK)
People suffer and many support services are overwhelmed because of misinformation, low-level health knowledge and a lack of awareness of available support. If you work in health, higher education, social care or any organisation with a duty of care, you can use the free-to-download Coronavirus Support App (UK) to provide your communities with trusted information.
Better Health Campaign
COVID -19 has affected us all in some way. For almost all it has meant changes to life as we knew it, forcing change in our daily behaviour most for the better.
As a result of this Public Health England has launched the Better Health Campaign in an attempt to kick start us all at eating better and getting more active.
COVID Recovery - Moving Medicine
For guidance about working safely during the Coronavirus Pandemic, please visit the below website.
Vehicle Fire Warning
Celebrate EID At Home
Self Management Links During COVID-19
The following links can help support you with COVID self-management, the links provide expert information and advice on how COVID-19 impacts your specific palliative or long-term condition and how you should manage it during the pandemic.
These conditions and the links are listed below:
HIV and Aids
Sickle cell disease
Motor Neurone Disease
End of life care
End of life care: Changes in the last hours and days
Coronavirus Stay Alert To The Symptoms
Guidance - Staying alert and safe (social distancing)
Everyone’s actions have helped to reduce the transmission of coronavirus in our communities. As the UK moves to the next phase in our fight against coronavirus, the most important thing we can do is to stay alert, control the virus, and in doing so, save lives.
Help Us Help You Get The Treatment You Need
Don’t forget to tell us if you have an urgent care need
Please don’t forget to tell us if you have an urgent care need:
Coronavirus Guidance for Muslim Community Members
Traffic light tool for parents with sick children
We want to make sure that children are getting help when they need it. The Royal College of Paediatrics and Child Health have put together this tool to help parents know what to do when their child requires urgent care.
Important information on Type 1 Diabetes
Diabetes UK are urging all parents to be vigilant during this pandemic and act if they are worried.
Diabetic ketoacidosis-DKA is life threatening but, in most cases, preventable. Acting quickly can save lives, so Diabetes UK wants to raise awareness of the common early symptoms of type 1 diabetes, so that children are diagnosed sooner and more safely.
The early signs and symptoms are easy to mistake for a viral infection or other illness, which is why it’s so important to be 4T aware.
What are the 4Ts?
- Toilet - Going to the toilet a lot, bed wetting by a previously dry child or heavier nappies in babies
- Thirsty - Being really thirsty and not being able to quench the thirst
- Tired - Feeling more tired than usual
- Thinner - Losing weight or looking thinner than usual
The symptoms of type 1 diabetes come on very quickly – over a few days or weeks – and need urgent treatment. Without treatment, consistently high blood sugar levels can lead to DKA.
DKA can often be treated with insulin and fluids if it is picked up quickly. But the life threatening complication could be prevented entirely if the signs of type 1 diabetes are spotted early.
Diabetes UK has also prepared up-to-date guidance to support anyone living with or affected by diabetes during the coronavirus epidemic, which can be found at: www.diabetes.org.uk/coronavirus
A special edition of Northumberland News
A special edition of Northumberland News has been issued by Northumberland County Council. This edition contains essential information and advice for Northumberland residents.
You can get each issue sent directly to your inbox. Click on the link to sign up
For further reference material please see the he Northumberland Communities Together Page:
Managing Breathlessness At Home During COVID-19
My COVID 19 Hospital Passport
Coronavirus Fact Sheet
Coronavirus How To Stay Safe
Coronavirus Isolate Your Household, Stay At Home
Guidance for the public on the mental health and wellbeing aspects of Coronavirus (COVID-19)
The Coronavirus (COVID19) outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.
Paracetamol during Coronavirus/Covid-19 outbreak
We have seen a gradual increase in requests for Paracetamol on prescription from patients that have not previously had this as part of their repeat medications and this is mainly due to the shortage available to buy over the counter.
We completely understand that these shortages create additional concerns during an already worrying time, however we cannot issue new requests for Paracetamol on prescription.
Thank you for your understanding.
Fit Notes during Coronavirus/Covid-19 outbreak
With the situation surrounding Coronavirus/Covid-19 we realise circumstances are worrying.
Many of you are frightened and unsure whether you should stay away from work and whether a GP fit note is an appropriate option.
If you have symptoms of Coronavirus and need to self-isolate a GP fit note is not appropriate for your circumstances. If you require proof to send to your employer an isolation note is what you need, you can get one of these using the following link. You can also use this service on behalf of someone else: www.nhs.uk/coronavirus-covid-19/self-isolation-advice/
Please access the link and complete the required fields. You will need to enter an email address where the isolation note will be sent to. This can either be yours to print off or your employers.
Please do not ask your GP for a fit note. Your employer should be supporting you and trying to make reasonable adjustments for you to remain in the workplace where possible, this could include home working.
We know the government has issued guidance that strongly advises people who are at risk to take stricter social distancing measures but it is your employer's responsibility to be especially careful and take extra steps for anyone in their workforce who may fall into this group.
Important Information regarding Prescriptions
Due to the constantly changing environment that is Coronavirus we are no longer able to guarantee a 48 hour turn around on your prescription orders.
We will therefore be moving to a 72 hour turnaround.
Could I also remind you that this line is for requests only, our priority will be medication orders.
- Please do not leave multiple orders on one message or
- Request call backs.
When making requests via the telephone service please:
- Leave your full name and date of birth
- Speak clearly
- List your medication items.
- Tell us which Chemist you would like to items sent electronically to
Please make sure that you have enough medication to last you during this period.
We have begun receiving requests earlier than normal, for multiples of items and for paracetamol on prescription.
Please be aware that we will continue to issue your medication on a 28 day supply as normal and there is no need to order your medication early.
With regard to paracetamol requests, we apologise however we will continue to ask patients to purchase this item over the counter.
We thank you for your patience and understanding during the Coronavirus outbreak.
The measures we are taking as a Practice are to help keep you, other patients and staff safe.
This is a complex and fast moving situation which we are trying to respond to appropriately. We trust that you will work with us and support us to provide you with the best medical care during this challenging time.
Due to the Coronavirus outbreak we have had to make necessary changes how our service is delivered to keep you, other patients and staff safe.
Appointments will be telephone ONLY.
PLEASE DO NOT COME TO THE SURGERY unless you have been asked to by a member of staff.
If you have an appointment booked, a member of staff will contact you, if they have not done so already.
To consult with a doctor for medical advice, check test results or have an administrative request: e.g. a GP Letter or a fit note, please use e Consult on our website www.seatonpark medicalgroup.co.uk.
Alternatively, please register online using the NHS App to request appointments and repeat prescriptions.
Thank you for your understanding and cooperation.
We apologise for any inconvenience.
Please do not come down to the Practice unless you have been asked to by a member of staff. This means you will not be able to make appointments in the surgery. Please call the appointments line instead.
Anyone with a previously booked appointment will be contacted to change their appointment to a telephone triage appointment.
If you think you are at risk of coronavirus or have a new continuous cough OR fever PLEASE DO NOT COME TO THE SURGERY.
You should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice.
If your symptoms get worse or are serious you should use NHS 111 online (people should only call NHS111 if they cannot get online).